Q. Can we use more than one certificate per visit?
A. Each Merchant Varies

Q. I want to use it today, how can I do that?
A. If you have the certificate in hand you can use it right away.

Q. How long will it take to get the certificates?
A. It takes 7 - 10 days to receive the certificate.

Q. I ordered my certificate and it has not come in the mail. What do I do?
A. Call NeoFill Fulfillment Center at 866.311.9806 to inquire.

Q. I received multiple e-mail confirmations and confirmation numbers. What does that mean?
A. For each order, you will receive a confirmation number.

You will receive your certificates via USPS in 7-10 days.

Please contact North East Ohio Fulfillment Center ~ Neofill LLC

If you have any quesions - 1-866-311-9806